Q: What does the website migration service consist of? Will my web site be safe?
A: When your present hosting provider can no longer answer the needs of your site, or if you experience continual downtime, or if you have to wait for hours for the client service team to get back to you, it might be a clever idea to switch your hosting provider, i.e. to migrate all the files for your web sites as well as your databases from your current provider to your future provider. At JacalWebHosting, we realize that this can often be hard & time–consuming. For this reason, we’ll perform all that for you for free!Our expert technical staff representatives will move your website content from your present provider to us. Our techs have got extensive experience with web site migration and are able to handle everything – from a traditional WordPress–driven weblog or Joomla™ CMS–driven web site, to an extremely complex, custom–made app.
Q: How much time will it take for my website to be moved over to your platform?
A: We try to accomplish all web site migrations as fast as possible. Nonetheless, we do not have a set time frame for web site migrations. There are different facets that you have to take into consideration – the sheer size of your web site and the workload of our website migration staff, etc. We always try to perform each migration in under 48 hours. With smaller–sized sites, our team typically manages to finish in less than 24 hours.
Q: My privacy concerns me. What details do you need to have?
A: Yup. We will need to have the name of the website that you wish us to transfer. We will also need a way to log into your old web hosting account so that we can get the content pertaining to your site.
Q: My current hosting account has sensitive data inside. How can I trust you?
Q: Will there be any outage for my site?
A: Nah. Your site will stay completely operational during the migration. As soon as everything is completed on our end, we’ll inform you so that you can preview it and check for any problems. If everything’s OK, all you will need to do is edit your domain’s DNS settings.
Q: Will my old hosting provider have to do anything?
A: Nah. Apart from your login credentials for the Control Panel, we do not need anything. We’ll never contact your web hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you migrate website content from?
A: We support all Linux–driven web hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.