A User–Friendly Help Center
You will find almost all the answers to your questions in the easy–to–navigate Help Center included in your Hosting Control Panel. It includes a detailed repository with regularly asked questions and exhaustive how–to articles written by our competent customer support staff.
Instructional Video Clips
For users who want to find out how to deal with a frequently experienced issue by watching an educational video, we’ve added a collection of video tutorials to our Hosting Control Panel. All the training videos are very short and easy to follow. They offer visual presentations of different website administration procedures.
A 60–Minute Ticket Response Time Guarantee
We back up all our semi–dedicated servers with a 24x7x365 customer care service and a 1–hour response guarantee. Our professional technical support engineers will be at your disposal 24 hours a day to answer your queries and to sort out any issue that you may possibly run into. Just submit a client support ticket from the Help section and we will get back to you in a jiffy.