Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center included in your Hosting Control Panel. It includes a detailed repository with regularly asked questions and exhaustive how–to articles written by our competent customer support staff.

  • Top quality support service
  • Instructional Video Clips

  • For users who want to find out how to deal with a frequently experienced issue by watching an educational video, we’ve added a collection of video tutorials to our Hosting Control Panel. All the training videos are very short and easy to follow. They offer visual presentations of different website administration procedures.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 customer care service and a 1–hour response guarantee. Our professional technical support engineers will be at your disposal 24 hours a day to answer your queries and to sort out any issue that you may possibly run into. Just submit a client support ticket from the Help section and we will get back to you in a jiffy.