A Control Panel is a web-based user interface where you can manage different aspects of your web presence. As an illustration, you could set up or modify website files, set up and check e-mails, manage databases, check visitor statistics etc. Those things are executed using buttons and menus inside a browser and the Control Panel may also be called ‘back office’, i.e. the administrative area associated with your web hosting account. Most of the Control Panels on the market will enable you to manage all hosting-related matters, but you will usually require a different system to take care of payments or to get a new domain name in case the company offers domain registrations. With respect to the platform they use, you can be able to use the billing account to open a support ticket to ask a question or to diagnose a problem too, or you may have to use a 3rd system.